Shipping Policy

Shipping Policy
Introduction

ComprasClick is committed to providing an efficient delivery service, ensuring that products reach our customers on time.

Delivery Times

Delivery times vary by region. On average, the transit time is 7 to 25 business days for all locations in Brazil.

Shipping Costs

We deliver free of charge to all addresses in Brazil for our customers, with no additional shipping costs.

Order Tracking

Customers can track their orders using the tracking code provided via email once the order is dispatched .

Order Processing

The time required to process and ship orders is 1 to 3 business days from payment confirmation.

Possible Delays

We will notify customers of potential delays by email or phone, keeping them informed of the status of their deliveries.

Be careful when filling in the data

It's essential that customers provide the correct delivery address. If the address is incorrect or the recipient is absent, a new product will need to be purchased, as we are not responsible for these situations.

Contact

For shipping-related questions, customers can contact us through our customer service channel.

Customer service

Opening Hours: Mon to Fri, 8am to 5pm.
Email: support@comprasclick.com.br
Whatsapp: +55 (92) 9 9397-9135
Address: Av. Cel. Teixeira 5803 - Ponta Negra
CNPJ: 62.487.477/0001-09